Proud to Sponsor the
NZ Symphony Orchestra

Contact Form

Our Details Phone 09 366 3086 Fax 09 366 3087 Email Address 8 Haultain Street
Eden Terrace, Auckland 1021

Office Hours: 8.30am - 5pm Monday to Friday

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EVENT PLANNING RESOURCES WRITTEN BY OUR EXPERT STAFF We're creating and delivering event concepts every day

We’re happy to share our knowledge and experience of catering and events, logistics, venues and styles.  Some of our event planning resources are here online but there’s alot more in our heads!  If you’d like help with your event, please do get in touch with our Events Team.  They’re a sharing, caring bunch!  09 366 3086.

DOWNLOAD OUR FREE GUIDES We've created these guides to help you better plan your next event.
Urban Gourmet’s Guide to Choosing Venues Know what to look out for and what to ask so that you can compare venues with venues. DOWNLOAD
Urban Gourmet’s Guide to Food Quantities How to make sure you don’t have too little or too much. DOWNLOAD
Event Planning Guide
Urban Gourmet’s Guide to Gala Dinners Timeline and pointers to keep your project on track. DOWNLOAD
Event Planning Guides
Conference Catering Made Easy Find out what you can do to help your delegates feel energised and focused. DOWNLOAD
Event Brief Guide
Creating an Event Brief – A Guide Before you start calling suppliers take 20 minutes with this event brief guide! DOWNLOAD

Here is how we work with some of our regular clients.

FREQUENTLY ASKED QUESTIONS If you can't find what you're looking for here please do give us a call on 09 366 3086.
Dietary Requirements?
We require your guest dietary requirements 5 working days prior to the event. We will supply you with a dietary requirements form to return with your final numbers. We can cover almost all dietary requirements including allergies, gluten free, halal, kosher, paleo, pescitarian, vegan and vegetarian. We may source meals from suppliers in some instances and will provide details of these suppliers for your approval prior to the event. Additional charges may apply.
How do I book?
Confirming your event with us is easy. Confirm by phone or email and we will send out the catering contract along with a deposit invoice for 20% of the contract amount. If your event is dated within 7 days of contracting the full contract amount is due. Each event is different. Our accountant will provide the schedule of payments due for your event.
Can I hire staff only?
No sorry. We supply staff only with catered events. If you require staff only contact Suppremo or Bravo. Both are hospitality staff agencies.
Can I do a tasting?
Yes. There are two ways. An informal hosting – meet our team and try some of our canapés/finger food to get a feel for who we are and what we do. This is free of charge for 2 people. We will choose the canapés.
A full 3 course tasting – Available Tues, Wed or Thursdays. We charge for full tastings
What regions do you cater?
We’re based in Auckland but we can cater anywhere in NZ. Travels costs (if necessary) will be clear in our quote to you.
Do you charge travel time?
There are no additional travel costs for central Auckland. The wider Auckland regions (Albany, Pukekohe) may incur additional costs for travel times depending on the event. We will make these clear to you. Waiheke Island will incur travel costs to get across.
When do you require final guest numbers?
Are due 5 working days prior to the event. We will remind you 10 working days prior to start following up your guests.
Is BYO available?
BYO is available at some venues. There may be corkage charges depending on the venue. We will charge a Beverage Handling Fee to transport, store and chill your beverages. This will be included in your proposal and agreed with you when you confirm the event with us.
What are your contract terms?
We are happy to provide a copy of our contract terms and conditions with our proposal or any time prior to confirming your event.
Food Quantities
Canapés & Fingerfood guidelines :
• 2-4 pieces per person, 30-60 minutes before dinner, cocktail hour
• 5-6 pieces per person, 1.5-2 hour event, preceding dinner time
• 8-12 pieces per person, 2-3 hours event, heavy canapés
• 14-15 pieces per person 4+ hour event, dinner replacement
Do you have minimum orders?
Deliveries: $200 weekdays, $400 weekends.
We have minimum quantity orders for certain items on our Delivery and Fingerfood Menus. Please see menus or ask us for details.
Are there cake cutting fees?
No. Our chef will do this for you free of charge.
Will you provide menus to the table?
We can arrange these at additional cost.
Can you book venues?
Yes. We can book a venue on your behalf and charge on one invoice.
What are your payment terms?
On contracting our service a deposit of 20% will be invoiced. If your event date is within 7 days of the contract date, 100% will be payable. A final invoice will be issued post-event.
Equipment and breakages
We carry some event equipment but mostly contract the supply of equipment from third parties. Breakages are charged and will be included in the final invoice if necessary.
Where is the food prepared?
Our food is prepared from scratch at our 291sqm commercial kitchen. If someone does something a lot better than we do we do buy it in…such as Ma Cherie Macarons – the best in town and you deserve the best.
Are all the setup, breakdown and clean up costs included?
Yes for our equipment only. If you’re hiring a venue they will include cleaning costs in their venue fees or ancillary charges – this will cover venue cleaning/toilets etc.
Are there any charges that will be added to my invoice post event?
Some post event charges are:
Additional Equipment / Breakages / Beverages on consumption / Additional labour (if the event runs past the agreed time).

If there are any last minute changes to your event in the last few days, costs will be added to the final invoice by agreement. If you request the event to continue past the agreed time there may be additional staff charges. These will be agreed with you. There should be NO surprises.
How healthy is your food?
Nutrition is important to us too. We cook from scratch with fresh produce and a lot of love to provide beautiful, nourishing food. We've worked with a nutritionist to help us put together healthy options that don't trade on flavour. Talk to us about how to create balance in your menu.

Style and Design are ever changing.  There are no boundaries.  We love brain-storming style ideas so feed us your brief.  It’s often the small touches that make a big difference.  But if you’re really thinking of moving mountains we also work with some of Auckland’s top event designers and stylists.


Our picks for the most fun themes right now:

  • BBQ Around The World – BBQ Stations with Kiwi, Korean, Mongolian, Paella, Tepanyaki
  • Long Italian Lunch
  • Night Picnic
Boarding School Dinner A traditional boarding school dinner event theme - bring your guests together with this fun theme which can be produced with or without actors playing the role of Principal, Sports Coach and Tuck Shop Lady. There are lots of variations we can make to the theme to suit your guests. Talk to us to bring this interactive event to life with your next event!

Night Picnic Come together for our elegant night picnic event which includes.

- Styling for any venue indoors or outside
- Food, staffing, equipment
- Optional beverage packages
- Optional music and entertainment options
A Long Italian Lunch The spirit of laughter, warmth and generosity flows through our Long Italian Lunch. Feel part of "La Familia"!

-Styling to suit any venue
-Choose from two sumptious menus
- Add-ons include Opera singers, musicians